You have questions? We have answers.

Registration & tickets

How does the registration work?

Registrations open at 2:00 p.m. CET on Sunday the 15th of April.

You’ll first need to create an account at members.thebrux.be, and decide on which pass – weekend, full, or party pass - you want. See more details on the registration page.

I am a single follower, can I register on my own?

Yes, definitely! But as we are trying to keep a reasonable lead/follow balance on the dance floor, you will only be able to finalise your registration once we have enough single leaders signed up.

Once you’ve completed steps 1 to 3 of the registration process, you will be put on the waiting list. As soon as our leader/follower balance allows it, you will be informed by email and invited to finalize payment (step 4) within 48 hours.

Can I add a partner later?

Yes, and if you are on the waitlist, we absolutely encourage you to find a partner to secure your spot!

Ask your partner to create his/her own account, and one of you both will need to complete step 3 (matching with partner) and 4 (payment) for both of you.

What is the payment process?

Once you’ve created an account, selected your pass, added a partner or have been matched with one, you will be invited to pay with Visa, Mastercard or Bancontact. You will have 48h to finalise payment, for risk of losing your place.

If you register as single, you’ll have to pay for, well, yourself. If you register as a couple, one of you will have to pay for the both of you.

Unexpected events

Can I cancel my registration and get a refund?

We’re sorry but we cannot refund passes. It would be too complicated for us to administer. However, you can sell your pass to another dancer. Make sure the person dances in the same role (leader or follower), give him/her your ticket and most importantly, inform us by dropping us an email (info@thebrux.be) with the person’s name and email address. If you do not take all these steps the person may not be granted access to the dancefloor.

I want to sell my pass. Are there any steps i need to follow?

Yes, first, find a dancer in the same role as yours (lead/follow) to sell your pass to. Give him/her your ticket and importantly, drop us an email (info@thebrux.be) with the person’s name and email address.

If you do not take all these steps the person may not be granted access to the dancefloor.

What are the terms & conditions in case of cancellation, selling passes, theft, insurance and the likes?

Check the terms & conditions in the Registration section.

Volunteering

What are the types of jobs volunteers are asked to help with?

We need help for a wide range of time slots and activities: room set up and decoration, check in, bar service, cake stand, etc... You’ll be able to choose the day, time slot and activity you are volunteering for.

If you are willing to help, please mention so in the registration form and you'll receive an email later on with more detailed information and a web link to a Google doc file. Simply enter your name in the slots and activities that best suit your preferences!

What can I expect as a volunteer?

Eternal gratitude to start with. Really, we couldn’t run a BRUX without you!

You’ll also get one of Belgium’s specialties: beer (or wine, or soft drinks, if you are not that much into beer). What we’re saying is that we’ll give you free drink vouchers in exchange for your time.

If you forgot to indicate it in the registration form, sign up for volunteering today by sending an email to volunteering@thebrux.be.